📈STEP 9: Reviewing Your Dashboard

Visualize your growth with the review dashboard.

How to use the Dashboard

The dashboard/analytics section allows you to visualize your growth with charts, populated with data that’s updated once a day. The dashboard/analytics section shows the number of New Public Reviews; Reviews Growth chart, representing the number of reviews over time; Average Rating Growth representing the average of the reviews over time, which have been normalized on a scale from 1 to 5.

The Reviews Funnel consists of: Invites Sent: Total number of email, SMS and WhatsApp campaigns sent in the selected time frame. Total Visits: The total number of visits to your Review Link in the selected time frame. QR Code Visits: the total number of visits to the Review Link deriving from the QR code in the selected time frame. New Public Reviews: reviews on public platforms (e.g. Google) in the selected time frame. Video reviews and private reviews are excluded. Negative Feedback: private reviews resulting from negative customer experiences in the selected time frame.